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Terms & Conditions:


General terms

Copyright © 2001 - 2017Import Car Parts Ltd. All rights reserved.

Import Car Parts Ltd contains material which is derived in whole or in part from other sources and is protected by international copyright and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from Import Car Parts Ltd including our web site computer code.

The information that Import Car Parts Ltd is providing you with is subject to the Terms and Conditions noted herein. Import Car Parts Ltd may amend or modify these Terms and Conditions, or impose new conditions on use, at any time. Your use of Import Car Parts Ltd shall be deemed to constitute acceptance of our Terms and Conditions.


Import Car Parts Ltd Online Shop

The information contained in the material in this Website is only for information purposes. The material on the Website does not constitute advice and you should not rely on any material on the Website to make (or refrain from making) any decision or take (or refrain from taking) any action.

The Website contains material submitted and created by private and trade dealers and other third parties. We exclude all liability for any illegality arising from or error, omission or inaccuracy in such material.

We give no warranties, conditions, guarantees or representations, express or implied, as to:-

  1. The completeness or accuracy of the advice and information contained on the Website or any website to which it is linked.
  2. The content of the advertisements for products and/or vehicles included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such vehicles.
  3. The completeness of the results of any search of our database or that the vehicles and/or products selected by the search are the only vehicles and/or products on our database which might meet the searcher's requirements.

Terms of sale/s

Any Items not in stock when an order is received will automatically go on back order & be shipped as soon as available, unless we are advised otherwise.

All terms, Condition and warranties implied or expressed made by Import Car Parts Ltd or its servants, agents or otherwise relating to the quality and/or fitness for the purpose of the goods or any of the goods are excluded.

If the buyer considers that any goods supplied are faulty, or not as ordered, we must receive written notice within three working days of receipt or no refund or replacement will be offered. Where damage appears to have been sustained in transit, good must be signed for as such and all packing material kept as evidence.

Any item proved to our satisfaction to be faulty by reason of defective material or workmanship will be replaced or the cost thereof refunded.

Goods supplied correctly & returned for credit are subject to a handling charge of 35%, repackaging costs may also be applied, shipping is non refundable.

It is the customer’s responsibility to ensure all returned products are insured to cover the full value and are packed to a good standard so as not to get damaged in transit. Refunds will not be made it the goods are damaged in this way on return.

Refunds of carriage costs if applicable, on returned items will be limited to the amount that we would incur in sending the item.

Special order items are NOT returnable under any circumstances.

In the event of any breach of this contract by Import Car Parts Ltd, the remedies of the buyer shall be limited to damages. Under no circumstances shall the limit of liability by Import Car Parts Ltd exceed the price of the goods.

Other than specified in these terms and condition, we will accept no liability for direct, consequential, or any other loss arising from the supply by Import Car Parts Ltd of any goods, All guarantees for products are provided entirely by the manufacturers/UK importers and are subject to terms contained therein. Purchasers are reminded to complete all warranty cards/documents upon receipt of goods where appropriate

Risk of goods passes to the customer at point of delivery, all goods despatched remain the property of Import Car Parts Ltd until full and final payment is made.

Goods are invoiced at the prices ruling at date of despatched, which are subject to change without notice.

These terms and conditions will supersede any other sought to be imposed by a purchaser or third party.

This contract is subject to the law of England and Wales, and all disputes arising out of the contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Performance and competition goods are supplied for specialist use and are subject to extreme heat and stress whilst in use. Life expectancy and durability are greatly reduced and purchasers should note that any claim for failure/wear shall not be entertained by the company and it is agreed that such use shall be a relevant circumstance for the Sale of Goods Act 1979 (as amended). In addition, parts connected to parts supplied by this company may be placed under stress where specialist/competition parts are used, and purchasers should take advice from experts prior to purchase. Manufacturers may also limit guarantees when components are installed for competition use.  It is the purchaser’s responsibility to ensure suitability of the product they are buying for the intended use, and the legalities of fitment in their country.  Many performance parts are designed for off road and / or competition use only, De-cat exhaust parts are not intended nor designed for road use.

By purchasing from Import Car Parts Ltd all terms and conditions are agreed to by the purchaser.


Shipping / Delivery

We endeavour to despatch all orders for items in stock within 24hrs (excluding weekends and holidays)

We currently ship parts to the following regions:

  • Belgium, Luxembourg, Netherlands
  • Bulgaria
  • Canada
  • Canada (Remote Area) ADMIN ONLY
  • Canary Islands
  • Denmark, France, Germany, Monaco
  • England / Wales
  • Isle of Man
  • Isle of Wight
  • Italy
  • Jersey & Guernsey
  • Lithuania, Slovakia, Slovenia
  • Madeira Island
  • New Zealand & Australia
  • Northern Ireland
  • Norway & Switzerland
  • Poland, Czech Republic, Hungary
  • Republic of Ireland
  • Scotland
  • Scottish Highlands & Islands
  • Spain, Greece & Portugal (MAINLAND)
  • Sweden,Finland, Austria
  • USA

Delivery can only go to the creditcard holders registered address, strict security checks are carried out, transactions that fail verification for any reason will not be processed and will be automatically cancelled.

When items are dispatched you will receive an email confirmation of dispatch, and a text message if you have provided a mobile number.

Out of stock items will go onto a backorder system and will be despatched when they are ready without notice.


Security

Is it safe to give my credit card details over the internet? Any credit card information sent to us is encrypted (scrambled) via the secure Worldpay system while being sent over the Internet.

When it reaches Worldpay they then encrypt the content so that it can only be read by authorised personnel. This makes it very difficult for anyone to intercept your details.


Returns & Refunds

You have a 7 day "cooling off" period, from the day you receive the goods, which gives you the right to cancel any order within seven days of your contract with Import Car Parts Ltd for a full refund.

If you do wish to cancel your order, you must notify us within the 7 day period and you will have your payment refunded after we receive the goods back - you must return the goods to us in the same condition in which you received them, via a suitable carriage method.

If the goods have already been dispatched and it is simply a 'change of heart' then the return delivery costs will be bourn by the customer. However, if there is a fault, the return delivery costs will be bourn by Import Car Parts Ltd.

Items correctly supplied by Import Car Parts Ltd will be subject to a handling charge.

We cannot accept returns of certain items, including, but not limited to:

  • Any item that has been fitted or used
  • Any item that is not in its original condition, is damaged, or is missing parts.
  • Any item that is electrical in nature air flow meters, gauges etc.

Privacy policy

The purpose of this statement is to explain to you how we may use your personal information. By registering as a user of the services provided by Import Car Parts Ltd and by using the Import Car Parts Ltd web site generally you agree to this use.

What information will you hold about me and will it be safe?
Information that we currently collect is as follows;

  • Name, address, e-mail, telephone number, and order details. We DO NOT store any credit card information that you enter.
  • Other data, from time to time, to help us provide you with improved products and services.

Cookies

Cookies are small pieces of information stored by your browser on your computer's hard drive. Cookies are used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate, and allows you to add products to your basket without the need to login. Most web browsers automatically accept cookies, though you do not have to. If you disable cookies from your browser you will not be able to create a shopping basket or place an order. The cookies we store only hold your username, user id, name, email and your basket products.

We endeavour to take all reasonable steps to protect your personal information.


How will you use the information that you collect?

We use this information to help us better understand your browsing and shopping requirements. Through this we believe that we can offer you more relevant and timely products and services and attempt to improve your browsing and shopping experience with us. The main uses of the data are:

  • To process your order and administer your account (including debt tracing and collection and fraud prevention).
  • To enable us to review, develop and improve the products, services, special offers and events that we offer.
  • To provide access to future planned privileged areas of the website and provide additional information.
  • To administer contests and competitions.
  • To keep you informed about new products (if you choose that option).